What Is The Total Shipping And Handling Time?
Orders are usually processed and shipped within THE SAME DAY you order them Monday through Friday, otherwise on Monday if order over the weekend. We will ship your order the same day as long as it is received by 3PM Central time. Otherwise it will ship the following business day. Once an order has been shipped and in the hands of the shipping carrier, delivery will take place within 1-14 business days depending on the shipping option you selected. Please provide for plenty of time for your order to be shipped in a timely manner.
What Is The Cost Of Shipping?
Wedding Day Sparklers is proud to offer FREE SHIPPING on orders over $50, regardless of where you’re located in the continental United States. For orders under $50, a $10.00 shipping and handling fee will be charged. Also, for orders shipping to Minnesota, state sales tax will also be added to the total for all orders. Shipping wedding sparklers is the most affordable way to get them.
What Is Your Return And Exchange Policy?
We will accept any and all returns of unused product.
If you received free shipping on your order you will be billed for the cost of that on your refund and you are also responsible for return shipping. On orders under $50.00 you will be billed the actual shipping costs and not the $10.00 shipping cost we add.
What If Your Order Is Lost or Stolen?
We cannot be held responsible for lost or stolen packages. Once it is in the possession of the shipper, it is out of our control. However, we automatically add signature confirmation to orders over $200 and are happy to add it to any order upon request. Requiring a signature helps to ensure it is delivered to a person rather than being left in an unsafe area.
Can I Cancel My Order?
Order cancellations are only possible on orders that have not yet been shipped. For tracking purposes, we ask that you submit any cancellation requests to us through our contact us page. If you cancel by phone, you will be asked to submit the request via email for both party’s records.